Remote Operations Transformation
Duration: 12 months
Challenge: Scale operations for a B2B virtual assistance startup across 40 states while maintaining quality and efficiency.
Solution:
Implemented new time-tracking platform for 350+ employees
Developed comprehensive training programs
Engineered performance review systems
Rebuilt company handbook and onboarding processes
Results:
20% increase in overall efficiency
25% increase in employee productivity
20% improvement in client satisfaction
1,093% revenue growth over project period
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Posted Jan 28, 2025
Scaled remote operations from 150 to 350+ employees, achieving 20% efficiency boost and 1,093% revenue growth.
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