AI-Powered Restaurant Reservation System Handling 5000+ Queries

Role: Full Stack Developer & AI Engineer

High Customer Inquiries: Restaurants struggled with managing table reservations and menu-related questions efficiently.

Limited Staff Availability: Handling a large volume of customer interactions manually led to delays and inefficiencies.

Lack of 24/7 Support: Customers needed instant responses at any time, but human support had limitations.

AI Chatbot for Reservations & Support: Implemented a smart AI chatbot to manage table bookings, menu inquiries, and general customer support.

Seamless User Experience: Designed an intuitive interface using React.js, ensuring smooth interaction across devices.

Robust AI/ML-Driven Backend: Developed a backend with Node.js, MongoDB, and AI/ML to handle real-time queries and intelligent responses.

Automated Booking & Confirmation: Integrated a system to automatically process and confirm reservations, reducing human intervention.

Scalable AI Model: Optimized chatbot performance to handle over 5,000+ queries daily, ensuring quick and accurate responses.

✅ Reduced Response Time: AI chatbot provided instant answers, cutting down wait times significantly. ✅ Higher Booking Efficiency: Automated reservations led to a 20-30% increase in successful bookings. ✅ Cost Savings: Reduced the need for extra customer support staff, lowering operational costs. ✅ Improved Customer Experience: 24/7 availability ensured better service, leading to higher customer satisfaction. ✅ Scalability & Adaptability: The system can be fine-tuned for different restaurants and customized for varying needs.