AI Voice Receptionist — 24/7 Call Handling, Bookings & Invoicing

Ali Shan

AI Voice Receptionist — 24/7 Call Handling, Bookings & Invoicing

Description

This project replaces traditional front-desk reception with a fully automated voice assistant that can answer calls, book appointments, send SMS follow-ups, and process invoices — all without human involvement. Built for business owners who can’t afford to miss a single lead or waste hours on phone calls.

Who It’s For

This solution is ideal for:
Medical and dental clinics
Law firms and accounting practices
Real estate agents
Business coaches and consultants
Small business owners and busy founders
Agencies with inbound client leads

How It Was Made

The system is built using:
Vapi for real-time voice AI conversation handling
Twilio for phone call routing and SMS capabilities
Go High Level (GHL) for CRM, calendar booking, and invoicing
n8n to automate workflows between these platforms (call → booking → invoice)
Each part of the system is connected using webhooks, custom logic flows, and trained voice responses to create a seamless caller experience — just like talking to a real receptionist.

Why automate the process?

Never miss a customer call again
Schedule appointments instantly while on the call
Process payments and invoices without human follow-up
Save money by eliminating the need for a full-time receptionist
Improve consistency, professionalism, and response times
Works 24/7, even on weekends and holidays

Outcome

Businesses that have adopted this setup have reported:
Up to 40% increase in revenue from captured leads
Complete removal of missed calls and delayed responses
Thousands saved on receptionist staffing or outsourcing
Faster, more professional customer interactions
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Posted Aug 3, 2025

The project replaces traditional manual work with a fully automated voice assistant that answers calls, books appointments, SMS follow-ups & invoicing.

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