Citizen Relations Management (CRM) is an integrated app for DKI Jakarta's government to follow-up public complaints that are submitted through the government's 12 official complaint channels. On-going improvement is always implemented along with the operational for better system performance.

Citizen Relations Management webapps

Timeline of citizen complain

Interactive maps using Leaflet.js

Drag and drop upload
0 likes · 34 views · Aug 19, 2024
CRM is an integrated app for DKI Jakarta's government to follow-up public complaints that are submitted through the government's