Citizen Relations Management (CRM)
Yasin Junet
Citizen Relations Management (CRM) is an integrated app for DKI Jakarta's government to follow-up public complaints that are submitted through the government's 12 official complaint channels. On-going improvement is always implemented along with the operational for better system performance.
Citizen Relations Management webapps
Timeline of citizen complain
Interactive maps using Leaflet.js
Drag and drop upload
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Posted Aug 19, 2024
CRM is an integrated app for DKI Jakarta's government to follow-up public complaints that are submitted through the government's
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