FixFlow is a maintenance management platform built for independent landlords who need a simpler way to manage tenant repair requests, coordinate vendors, and keep track of property maintenance.

UGS Technology worked on developing the digital product, bringing together multiple user journeys, role-based access, and repair management workflows across a connected platform. The Challenge:

Managing property maintenance through text messages, phone calls, and scattered records can quickly become difficult. Landlords need a reliable way to collect repair requests, communicate with tenants, coordinate vendors, and maintain a record of completed work.

The goal was to create a focused solution that simplifies this entire process without the complexity of traditional property management software.

We approached FixFlow as a workflow-driven digital product, focusing on the different experiences and permissions required by landlords, tenants, and service vendors.

The development centered on connecting these user journeys through a structured maintenance workflow, making it easier for everyone involved to access the information relevant to their role.

Custom maintenance management platform

Role-based user experiences and permissions

Tenant repair request submission and tracking

Landlord dashboard for managing maintenance requests

Vendor coordination and repair scheduling workflows

Secure, role-specific access to repair information

Repair status updates and maintenance history

Mobile application delivery for iOS and Android

FixFlow brings the maintenance process into one connected platform, replacing scattered conversations with structured repair workflows.

Landlords can manage incoming requests, coordinate service providers, and maintain property-level repair records. Tenants can submit requests and check progress without installing an app, while vendors can access assigned repair details through dedicated links.

The product is available on both the Apple App Store and Google Play Store.