Customer support mobile application

Create a mobile vehicle app designed to enhance customer engagement by offering easy access to vehicle service details and streamlined interactions.

Enhance Customer Experience: Enable effortless appointment scheduling, access to maintenance history, and timely service reminders. The application will act as a one stop solution for all after sales needs.

Optimize Operational Efficiency: Simplify aftersales processes by integrating with the Dealership Management System (DMS).

Increase Customer Retention: Deliver personalized service notifications and convenient access to vehicle information to build customer loyalty.

Marketing activities: Promotional ads encouraging customers to avail new offers

1. UI/UX development: Our team would collaborate with the stakeholders to create and finalize the design for the application. Once approved by the party, the development phase would begin.

2. User authentication: a. User would be authenticated using their CNIC number and the car chasis number that would have been provided to the company during the booking of the car. b. These details would be required in order the verify and authenticate the user. The details of the user trying to login would be fetched from The

3. Spare parts pricing: a. All the spare parts along with their pricing would be taken from the DMS. Any changes made in the DMS would be reflected on the application

4. Service History of the user: a. Details of the service history against a user would be taken from the DMS. Any changes made in the DMS would be reflected on the application