Create a tool with the help of which passengers can make a conscious choice of a carrier, carriers can control the quality of their own services, and BlaBlaCar - to have transparency in the quality of the services provided
The Stats 💯
Timeline: 6 month
Solutions for passengers:
Added the status "Reliable carrier" and the most important information about the carrier to the page with the trip route
We created reminder letters in various communication channels for passengers
Implemented the status "Influencer BlaBlaCar" for passengers
Solutions for carriers:
We implemented a flexible evaluation system with 3 options for leaving feedback
Solutions for BlaBlaCar:
Added a transparent page of the carrier, where all basic information will be collected