A self-service portal that lets

A self-service portal that lets a freight forwarder's customers prepare their own shipping documents online, instead of emailing drafts back and forth.

The old process: a customer emails their shipping instructions, the forwarder's documentation team keys them into a draft Bill of Lading, emails a PDF back, the customer spots a typo, and the loop repeats. Every round trip is a chance to get a consignee address wrong.

Now the customer logs in and drafts it themselves. They fill the House Bill of Lading or Air Waybill form directly — shipper, consignee, routing, flights, charges — save it as a draft, edit it as many times as they need, copy a previous shipment for a repeat booking, and print a draft PDF to check. When they submit, the record locks, becomes read-only, and a generated PDF goes to the documentation team.

Multi-tenant, so each customer sees only their own documents.

Built with C# / ASP.NET and SQL Server.