Every lead moves from Missed to Booked automatically.
The text-back at 8 seconds and the AI callback at 52.
Missed call to booked job, start to finish.
The challenge
Plumbers are on jobs all day and miss calls. A caller with water coming through the ceiling doesn't wait: they ring the next company on Google. Unsold estimates and past customers were leaking revenue too.
My role
I designed the recovery flow, built the voice agent and wired it into GoHighLevel end to end.
What I built
• Missed call → automatic text-back in 8 seconds
• AI voice callback in 52 seconds that qualifies the job and books it
• Unsold-estimate follow-up: handles the objection and offers financing
• Past-customer reactivation for maintenance and seasonal checks
• A GoHighLevel pipeline (Missed → Texted → Called → Booked) and a dispatch desk that slots the truck
The result
A missed call turns into a booked job in under a minute, before the caller tries a competitor, and every step is visible in the pipeline.
1 like · 0 views · Oct 27, 2026
Retell AI agent that calls back missed plumbing leads, checks which trucks are free, books the slot and hands off to a person when asked. Every booking lands on its own live dispatch board.
