I created a comprehensive Customer Feedback Survey aimed at gathering valuable insights from customers about their shopping experiences. This project features a clean and user-friendly HTML form designed to collect various types of feedback.
Key Components:
Title and Description: The page includes a prominent title and a brief description encouraging customers to participate in the survey.
User Information Fields: Name and Email: Required fields for the first name, last name, and email address to identify respondents.
Product Selection: A section where customers can select one or more products purchased, including categories like electronics, clothing, and home appliances.
Experience Rating: A dropdown menu allowing users to rate their experience on a scale from "Very Dissatisfied" to "Very Satisfied."
Recommendation Question: A radio button selection to gauge whether customers would recommend the service to others.
Preferred Contact Method: Options for users to specify how they would like to be contacted (email, phone, SMS).
Feedback Section: A textarea for customers to share their thoughts and feedback in detail.
Demographic Information: A number input field for users to provide their age, ensuring they meet the minimum age requirement of 16.
File Upload Option: An optional feature for customers to upload a picture of their purchase, enhancing the feedback process.
Subscription and Privacy Agreement: Checkboxes for users to opt-in for updates and promotions and to agree to the privacy policy, ensuring compliance with data protection standards.
Submission Confirmation: A thank-you message is displayed, encouraging user participation before submitting the form.
The form is designed to be responsive and accessible, ensuring a seamless experience for users on various devices. This project serves as a valuable tool for collecting customer feedback, which can be used to improve products and services.
