**Custom AI Customer Support Assistant** Developed

**Custom AI Customer Support Assistant**

Developed and deployed an intelligent, conversational AI chatbot designed to handle frontline customer support. The bot effectively resolves 80% of routine inquiries, captures lead information, and seamlessly hands off complex issues to human agents. By integrating with the client's existing knowledge base and website, the assistant provides instant 24/7 support while matching the brand's unique tone of voice and significantly reducing support ticket volume.