Oussama El Hachi
Full-stack developer building modern web apps with React, No
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AI Support Agent for Ecommerce Order Lookups, FAQs & Returns Handled Automatically
Built an AI-powered support agent for ecommerce brands that handles the repetitive stuff eating up your time: order status lookups, product questions, shipping/return policies instantly, 24/7.
Unlike a scripted chatbot, it's connected to real order data and actually understands context — it de-escalates frustrated customers, asks for missing info instead of guessing, and knows when to hand off to a human.
⚙️ Built with n8n + Claude, fully customizable to your store's products, policies, and order system
⏱️ Typical setup: 10 days from kickoff to live on your store
Tech stack: React, TypeScript, n8n, Claude API
Open to building this for your store, message me if you want to see it handle your actual products/policies.
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I built L’Garage, a web app that helps car owners manage their vehicles and connect with trusted service agents. Clients can browse available services, book appointments, and rate or comment on completed work. Service agents can manage their offerings and handle client requests easily. The app is built with React for a smooth front-end experience and Node.js/Express with MongoDB for a reliable back-end, focusing on clean design, usability, and efficiency.
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