Oleksandra Nesterenko
Saving time with smart, no-code workflows
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Email Automation for store Support
I built a no-code email automation system using Make.com (http://Make.com), Gmail, and Shopify.
When customers email, the system:
• Sends an auto-reply with predefined options
• Collects request details and stores them in Make’s Data Store
• Extracts order numbers using regex and fetches order info from Shopify including tracking number and link
• Sends personalized follow-ups and updates order status
• Organizes emails with Gmail labels
This streamlined support, cut manual work, and improved response times.
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Imagine running an eCommerce store with 1,000+ skincare products and needing to assign each to the right collection by ingredients — so customers find products suited to their skin needs.
That’s a LOT of manual work. 😅
So I built an automation for a Shopify skincare store using Make.
Here’s what it does:
🧪 Sorts products into collections by ingredients
✅ Flags recommended vs. non-recommended ingredients
➕ Detects missing descriptions or ingredient lists
🤖 Uses AI to fetch missing data & generate product descriptions
It saves tons of manual work and keeps the store organized.
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AI Call Transcription Automation (Built with Make/n8n + AI)
This workflow automates call transcription, summarization, and CRM enrichment using AI and no-code tools like Make or n8n.
When a call ends (via Twilio, JustCall, etc.), the system instantly retrieves the recording, transcribes it with AI, summarizes key points, and updates your CRM or database with structured insights and next steps.
❓ Key Benefits
• Save hours of manual call reviews and CRM updates
• Capture every insight and follow-up action
• Keep all call data centralized in your existing tools
❓ Who It’s For
• Sales teams needing AI-powered summaries & lead scoring
• Agencies capturing client needs from discovery calls
• Coaches & consultants who want instant structured notes
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💫 Automated Lead Engagement & Tracking System that connects Instantly, HubSpot CRM, and Calendly in Make for a seamless, hands-free lead management workflow. It saves time, boosts accuracy, and helps sales teams act fast.
✨ What it does:
• Tracks email opens & clicks
• Updates/creates Contacts & Deals in HubSpot
• Adjusts lead stages by engagement
• Alerts the team via Slack or email when intent is high
• (Optional) Sends auto follow-ups to hot leads
• Moves deals from “Warm Lead” → “Booked Call” once a meeting’s set
💡 Benefits:
• Cuts manual work
• Ensures no engaged lead is missed
• Gives timely insights to respond faster
• Keeps lead tracking accurate and up to date
🎯 Ideal for Sales & Marketing teams using Instantly, HubSpot, and Calendly who want to automate lead nurturing and boost conversion rates.
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