Nicky Alharazim
I build AI agents & document tools that save you hours
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Backend Automation & System Integration (Make.com (http://Make.com))
Built the automation layer that turns conversations into action — connecting AI agents to real business systems through webhook-driven scenarios. Once a user completes a booking or inquiry, the workflow automatically parses the data, triggers confirmation emails, and routes information where it needs to go, with zero manual steps. This is the invisible engine that lets a small business respond to every lead instantly, 24/7.
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Conversational Workflow Design (Voiceflow)
Designed intelligent conversational workflows that guide users step-by-step through booking and lead capture — with built-in logic for date and phone validation, error handling, and dynamic branching based on user responses. Every path is mapped so the agent stays on track, recovers gracefully from invalid input, and collects exactly the information a business needs. The result is a smooth, human-feeling conversation that does real work behind the scenes.
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AI Booking & Lead-Generation Agents
Designed conversational AI agents that handle appointment booking and lead capture for small service businesses, packaged into three service tiers. Includes automated email confirmations and live calendar/workflow integration.
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Bilingual AI Document Intelligence Suite
Built and deployed three AI-powered tools (document analysis, contract review, and proposal generation) that let small businesses extract insights from their documents in seconds. Full English/Spanish support with a language toggle. Deployed on production infrastructure using Cloudflare Workers and Vercel.
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