Intelligent Support Triage & Sentiment Analysis
Implemented an AI-powered support layer sitting between Gmail and Trello. The system scans incoming tickets for "Sentiment" (Anger) and "Urgency." High-risk tickets bypass the queue and trigger a Slack panic alert, while standard tickets are auto-tagged and organized in Trello.
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9
Zero-Touch Client Provisioning System
Automated the entire administrative lifecycle of new client onboarding. Triggered by a Stripe payment, the system concurrently provisions Google Drive architecture, Slack communication channels, and Asana project boards. It features a "Wait for Completion" logic that ensures all assets are generated before delivering the Welcome Kit email.
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5
Your sales team is burning out on bad leads. Stop it. 🛑
Most CRMs treat every form fill the same. I built a "Bouncer" for your sales funnel using n8n + AI.
The Workflow:
Ingest: Lead comes in via GoHighLevel.
Clean: Auto-capitalizes names and formats phone numbers (no more messy data).
Score: GPT-4 analyzes the message: "Is this person ready to buy?"
Route:
Ready to buy? → Slack Ping Sales Team + SMS to Founder.
Just browsing? → Add to "Nurture" Airtable Base.
#salesops #automation #n8n #gohighlevel #ai#salesops #automation #n8n #gohighlevel #ai
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5
Gymshark: High-Performance Shopify Plus Storefront for Global Fitness Community
DESCRIPTION
This project represents the gold standard for scaling a Direct-to-Consumer (DTC) brand from a startup to a billion-dollar valuation using Shopify Plus. The core objective was to build a robust, crash-resistant infrastructure capable of handling massive traffic spikes (specifically during "Blackout" sales events) while maintaining a seamless, community-focused user experience.
INDUSTRY
Fitness Apparel / Sportswear / Direct-to-Consumer (DTC)
SKILLS USED
CMS Platform: Shopify Plus (Enterprise)
Development: Liquid (Shopify Templating), React.js (for dynamic headless components), HTML5/CSS3.
Design: Mobile-First UI/UX, Design Systems, Prototyping (Figma).
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4
Allbirds: Sustainable Footwear & Apparel Global E-Commerce FlagshipAllbirds: Sustainable Footwear & Apparel Global E-Commerce Flagship
This project represents a high-end Direct-to-Consumer (DTC) e-commerce experience designed to sell sustainable footwear and apparel on a global scale. The primary goal of the design was to merge "high-conversion" functionality with "brand storytelling," ensuring that the company's core mission of sustainability is visible at every step of the customer journey without cluttering the shopping experience.
Key Design & Functional Features:
Minimalist Aesthetic & Visual HierarchyMega Menu Navigation
Dynamic Product Filtering
Sustainability Impact Integration
Seamless Checkout Flow
Localized Experience
INDUSTRY:
Sustainable Fashion / Footwear / Direct-to-Consumer (DTC) Retail