Mitali Nimbekar
AI Automation & Workflow Solutions
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Lead & CRM Workflow Automation
A business workflow concept designed to automate the process from lead capture to CRM updates and follow-up.
The workflow connects incoming leads with automated data processing, lead qualification, CRM updates, personalized follow-ups, and internal notifications.
The goal is to reduce repetitive manual work, keep customer information organized, and ensure leads are followed up consistently.
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9
AI Support Email Automation & Model Testing
Tested AI models for handling high-volume customer support emails and automatically classifying customer issues.
The work compares models based on:
• Classification results
• Response stability
• Processing latency
• Estimated monthly cost
The testing also included a real-world support email containing multiple issues, such as a payment problem, duplicate charge, missing order confirmation, and app crash.
The goal is to identify an AI approach that can support reliable email classification and automated routing at scale.
Skills:
AI Automation
Artificial Intelligence
Data Analysis
Tools:
Only select the tools you actually used for this work, such as:
Python
Google Colab
OpenAI
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19
AI Support Email Automation & Model Testing
Tested AI models for handling high-volume customer support emails and automatically classifying customer issues.
The work compares models based on:
• Classification results
• Response stability
• Processing latency
• Estimated monthly cost
The testing also included a real-world support email containing multiple issues, such as a payment problem, duplicate charge, missing order confirmation, and app crash.
The goal is to identify an AI approach that can support reliable email classification and automated routing at scale.
0
43
AI Business Automation
A practical AI and workflow automation solution designed to reduce repetitive work and connect business processes.
This work covers lead automation, CRM integration, AI assistants, data automation, reporting, customer support workflows, and tool integrations.
The approach is simple: understand the existing process, identify what can be automated, build the workflow, connect the required tools, and test the solution.
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39