Language Teaching Initiative
Designed and implemented an interactive ESL curriculum, resulting in improved language proficiency and student engagement.
Educator
Translator
Grammarly
Microsoft Word
Zoom
Bilingual Customer Support Case Study
Provided bilingual customer support and resolved complex issues for a diverse clientele, resulting in improved customer satisfaction.
Customer Support Representative
Educator
Translator
CRM
G Suite
Zoom
Website translation
Braver.es website translation from English to Spanish post machine translation editing and spanish customer service officer for the website
Customer Support Representative
Content Editor
Translator
Microsoft Word
Social Media
WordPress