Translator & Customer service Agent

Language Teaching Initiative

Designed and implemented an interactive ESL curriculum, resulting in improved language proficiency and student engagement.

Educator
Translator
Grammarly
Microsoft Word
Zoom

Bilingual Customer Support Case Study

Provided bilingual customer support and resolved complex issues for a diverse clientele, resulting in improved customer satisfaction.

Customer Support Representative
Educator
Translator
CRM
G Suite
Zoom

Website translation

Braver.es website translation from English to Spanish post machine translation editing and spanish customer service officer for the website

Customer Support Representative
Content Editor
Translator
Microsoft Word
Social Media
WordPress