Virtual Assistant & Business Manager

Operational efficiency enhancement

I handled customer inquiries and support to ensure customer satisfaction as well as strategically collaborating with the business owner to set long-term goals.

Virtual Business Manager
CRM
Google Drive
VRChat

Customer satisfaction enhancement

Strivied to ensure that customers are satisfied with the provided solutions and have a positive overall experience with the company.

Customer Support Representative
CRM
Gmail
Slack

Travel arrangements

I managed all aspects of travel arrangements for the client's upcoming business trip; flight booking, accommodation, ground transportation.

Virtual Assistant
Customer Support Representative
Calendly
Google Apps
Instagram