10+ Yrs Exp: Customer Support, HR & Operations

Providing Exceptional Customer Service for Your Business
Providing Exceptional Customer Service for Your Business

Delivered personalized and timely support to customers through various channels including social media, email, chat, and phone, ensuring their satisfaction

Customer Success Manager
Customer Support Representative
Social Media Manager
Airtable
Notion
Trello

Streamlining Administrative Processes for Small Businesses
Streamlining Administrative Processes for Small Businesses

Developed and implemented customized administrative processes for small business owners, resulting in increased efficiency and productivity

CEO
COO
Operations Manager
Asana
Notion
Trello

Creating Tailored and Engaging Learning Materials
Creating Tailored and Engaging Learning Materials

Created comprehensive training materials and resources for companies to optimize their employee development and achieve their business objectives.

Communications Specialist
Project Manager
Instructional Designer
Canva
Loom
Miro

Maintaining Accurate Financial Records for Small Business Owners
Maintaining Accurate Financial Records for Small Business Owners

Provided comprehensive bookkeeping services to small business owners, ensuring accurate financial records and timely payments

Bookkeeper
Customer Support Representative
Content Creator
Google Drive
Google Sheets
Microsoft Excel
Quickbooks Online

Creating Engaging Social Media Content to Boost Brand Awareness
Creating Engaging Social Media Content to Boost Brand Awareness

Crafted captivating social media content to increase brand awareness and engagement, resulting in a 20% increase in followers

Project Manager
Social Media Manager
Content Creator
Canva
Notion
Trello