Customer Support & Virtual Assistance. Managed Zendesk & Intercom for US clients. Handled 40+ tickets/day with 98% satisfaction rate. Live chat, email support, client onboarding. Tools: Zendesk, Intercom, Slack, Notion.
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19
Data Entry & CRM Management. 99.8% accuracy on 500+ entries/week. Managed HubSpot & Salesforce databases, cleaned duplicates, created reports. Processed client data for US companies. Tools: Excel, Google Sheets, HubSpot, Salesforce.
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29
Managed complex calendars for C-level executives across US timezones. Coordinated 30+ meetings/week, eliminated double-bookings, and handled rescheduling. Saved 8h/week of admin time. Tools: Google Calendar, Calendly, Acuity.
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26
Inbox Management for US CEO
Managed inbox for US CEO, processing 50+ emails/day. Implemented filters + templates. Reduced response time by 70% and saved client 12h/week. Tools: Gmail, Superhuman.