Cult.fit spent more than $2 to resolve each support ticket. Re-imagined Support experience to reduce the tickets per order by 85% while maintaining a 70+ NPS.

Defined the new user experience that saw a 500% increase in signup conversions for the startup and won the "Best Design" award at UX India Conference

Amidst the onset of the COVID pandemic, 20+ public and private companies converged to create a national health infrastructure in a response to the crisis.