I led the design of TBC Bank’s operational platform. Created a dashboard hub for 460+ journeys, enabling seamless action and decision-making across the bank.

Led a two-week design sprint, resulting in a 23% boost in client success rate and SEQ increase from 2 to 6.7, improving client management at scale.

Led design at insage.io, launched MVP in 2 months, built a design system, and crafted AI-driven chat and reporting experiences.