Ran a 3‑week rapid automation assessment for a global shared services centre, avoiding $90K in low‑value builds, identifying 3,120 hours/year of manual work, and delivering a business‑backed roadmap in 15 days.
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10
Helped a global logistics firm redesign its order‑to‑bill process across five countries, cutting handover delays by 40% in six weeks and unlocking ~USD 300K in projected annual benefit.
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11
A top financial services provider was shifting core operations from the US/UK to India and Sri Lanka, with no clear migration structure or coordination. I led a 10‑month transition using a structured framework, aligning stakeholders and setting up routines that enabled a smooth cutover, zero rollbacks, and $2.8M annual savings.:
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10
A global FMCG client’s finance ops team across 3 countries had no common routines, controls, or way to measure capacity. I designed a simple behaviour‑led operating model with shared reviews, dashboards, and coaching, cutting vendor escalations and lifting productivity across 400 FTEs.