Ghulam Raza - AI Automation | ContraWork by Ghulam Raza
Ghulam Raza
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Ghulam Raza

AI Automation Engineer | n8n & Make Workflows & AI Agents

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Stop playing email tennis. Here is how I built an autonomous 24/7 AI Booking Agent 🗓️🤖 Most service businesses and creative agencies lose high-value revenue simply because they take hours to manually qualify and respond to inbound discovery inquiries. I engineered this custom event-driven automated pipeline to eliminate manual scheduling overhead completely. How the architecture handles inbound traffic smoothly: 1️⃣ A user interacts with a customer-facing Typebot chat interface. 2️⃣ The raw conversation data passes instantly via webhook to n8n logic routers. 3️⃣ An OpenAI API engine scores the intent data as a "Hot" or "Cold" lead. 4️⃣ Hot leads instantly get auto-routed to a pre-filled Calendly checkout link. 5️⃣ Zero manual data entry—everything syncs smoothly to Google Sheets and fires confirmation updates via Gmail. 🛠️ Tech Stack: Typebot • n8n • OpenAI • Calendly • Google Sheets • Gmail 👉 Need this engine built to scale your business operations? Check out the full technical Case Study breakdown and see my live build notes directly on my profile!
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Cover image for AI Client Hub: Monday.com (http://Monday.com)
AI Client Hub: Monday.com (http://Monday.com) to Email Automation 🎯 Engineered an automated client relations assistant that translates raw internal developer technical logs into polished, executive-level client emails the moment a status changes inside Monday.com (http://Monday.com). 🛑 The Challenge Creative and software agencies waste hours of account management time rewriting internal technical logs before updating clients. When developers mark a task "Done" using deep technical or server jargon, it cannot go straight to a client without causing confusion, creating a severe bottleneck in client communications. ⚙️ The Solution I architected an autonomous event-driven middleware pipeline using Make to entirely bridge the gap between technical operations and external client communications. The workflow actively monitors a production board inside Monday.com (http://Monday.com). The exact millisecond a task status column flips to "Done," the pipeline intercepts the event payload and captures the internal log text. This raw developer note is instantly routed through the OpenAI API. Powered by deep contextual engineering, the AI strips out confusing code terminology, translates the update into a clear, polite, business-oriented milestone report, and instantly fires it to the client via the Gmail API with zero human oversight. Key Technical Infrastructure Built: Instant Status Change Webhook: Listens to Monday.com (http://Monday.com) column updates in real-time, capturing task changes with zero data drop or latency. Semantic Jargon Translation Logic: Configured advanced system prompting inside OpenAI to analyze technical jargon and translate it into a professional, customer-friendly format. Dynamic SMTP Payload Delivery: Programmed Gmail API nodes to dynamically fetch the client's email address from the workspace card and send a beautifully formatted update. Closed-Loop Audit Logs: Programmed a final verification step that writes a log confirmation directly back to Monday.com (http://Monday.com), confirming the email was successfully generated and delivered. 📈 Business Impact & Results 100% Account Management Savings: Completely eliminates the need for manual translation, editing, and drafting of client progress updates. Instant Client Transparency: Clients receive beautifully written milestone confirmations within seconds of a task being completed, dramatically improving satisfaction. Accelerated Agency Delivery: Unlocks direct communication alignment between production teams and external stakeholders seamlessly. 🛠️ Tech Stack Used Automation Hub: Make Project Ecosystem: Monday.com (http://Monday.com) API AI Interpretation Engine: OpenAI API Communication Gateway: Gmail API
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Cover image for AI Assistant: Meeting Notes to
AI Assistant: Meeting Notes to ClickUp Tasks 🎯 Engineered an autonomous post-meeting triage engine that monitors raw meeting notes, leverages AI to extract core action items, and generates structured project tasks inside ClickUp with zero manual effort. 🛑 The Challenge Post-meeting administrative overhead is a massive drain on team productivity. Key action items, technical requirements, and strategic next steps are frequently buried inside messy text documents or spreadsheets, resulting in forgotten tasks, delayed project timelines, and constant manual updates. ⚙️ The Solution I architected an intelligent operational middleware pipeline using Make that turns passive meeting text into active project deliverables automatically. The workflow uses an event listener to actively monitor a central Google Sheets notes repository. The moment a new entry is detected, the workflow pushes the raw context to the OpenAI API. Using precise structural prompts, the AI acts as an executive assistant to strip out small talk, isolate the critical action items, and format the task properties. The structured data is then automatically injected directly into the ClickUp API, routing the task straight to the team's live production board. Key Technical Infrastructure Built: Automated Polling & State Detection: Configured optimized polling loops to watch spreadsheet rows for un-processed notes with zero data skips. Semantic Action-Item Extraction: Prompted OpenAI to cleanly isolate complex conversations into singular, clear, action-oriented task headers and descriptions. Dynamic ClickUp Task Injection: Programmed API payloads to populate ClickUp tickets automatically with appropriate tags, text formatting, and target list parameters. Closed-Loop Status Reconciliation: Designed final data nodes to write processing logs, task completion links, and AI summaries back into the original Google Sheet for complete operational tracking. 📈 Business Impact & Results Elimination of Administrative Lag: Transforms meeting summaries into actionable work orders within minutes of a meeting ending. Flawless Task Integrity: Removes human error and forgetfulness from project handoffs, ensuring 100% accountability. Unified Workspace Sync: Seamlessly unites loose operational spreadsheets with your core project management engine. 🛠️ Tech Stack Used Automation Hub: Make Inbound Repository: Google Sheets AI Reasoning Engine: OpenAI API Project Management: ClickUp API
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Cover image for AI Booking Agent: 24/7 Automated Scheduling
AI Booking Agent: 24/7 Automated Scheduling
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