Faith Ndeobi
Virtual Assistant/Community Manager
Ready for work
Faith is ready for their next project!
Course Management with Mighty Networks
Overview: Managed interactive online courses and communities via Mighty Networks.
Goal: Increase member engagement and program participation through cohesive learning experiences.
Challenges: Declining user activity and unclear course navigation.
Solution: Reorganized course structures, optimized notifications, and integrated discussion prompts for engagement.
0
17
Course Creation with GoHighLevel
Overview: Developed educational programs within GoHighLevel to onboard and train clients effectively.
Goal: Create self-paced learning paths that improve customer success outcomes.
Challenges: Unstructured content and limited learner tracking capabilities.
Solution: Built automated course flows with clear modules, assessments, and progress tracking.
0
27
Community Management with Slack
Overview: Created and managed customer communities in Slack to drive collaboration and brand connection.
Goal: Build a supportive environment that enhances customer engagement and loyalty.
Challenges: Low participation and lack of structured conversation flow.
Solution: Established topic-based channels, weekly engagement prompts, and timely response protocols.
2
17
ActiveCampaign Email Automation
Overview: Built targeted email automations in ActiveCampaign to support lead nurturing and client retention.
Goal: Deliver personalized communications that increase engagement and conversion.
Challenges: Manual outreach led to missed follow-ups and inconsistent lead tracking.
Solution: Designed conditional workflows and automated sequences to ensure timely, relevant customer touchpoints.
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14