Customer Service Expert

Virtual Receptionist Team Lead
Virtual Receptionist Team Lead

Manages a team handling customer service Trains newly hires Call monitoring for QA purposes Payroll and Workforce Management Take in calls during CIQ

Quality Assurance Monitoring
Customer Support Representative
Operations Lead
Google Sheets
Microsoft Excel
Skype

Compiling lists of UK soccer academies with website and contact
Compiling lists of UK soccer academies with website and contact

The client needed someone to compile a list of the UK soccer academies with website and contact details into Excel.

Data Entry Specialist
Virtual Assistant
Researcher
Microsoft Excel

Microsoft Word & Adobe PDF EXPERT Assistant
Microsoft Word & Adobe PDF EXPERT Assistant

Format Word document according to the Client's pre-set requirements.

Data Entry Specialist
Virtual Assistant
Microsoft Word