I designed a case management system for lawyers, focused on handling deadlines, case tracking, and structured workflows where missing information can have real consequences.
The main challenge was reducing cognitive load while working with complex, sensitive data. I prioritized clear hierarchy, status visibility, and timely notifications so users can quickly understand what requires attention.
The system is intentionally closed — clients cannot freely create accounts but are added and managed by the lawyer. This reflects the real-world relationship and ensures control, trust, and data accuracy.
I also designed structured input flows (cases, hearings, clients) to prevent missing critical information and maintain consistency across the system.
This project strengthened my ability to design for precision and clarity in high-responsibility environments, and to align product decisions with real-world workflows.
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Service Request Flow
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TuSmo is a mobile-first marketplace connecting people with local service providers. This feature shows how users can quickly browse and respond to real service requests.