Technical Support Specialist
Provided technical support for Perfex CRM and Wesrom, optimising systems, resolving issues, and enhancing user experience through effective training and docs.
Technical Support Specialist
Customer Support Representative
DevOps Engineer
AWS Cloud Infrastructure Optimization Project
Optimised AWS infra for BetterTopics, Omni.us and Alvanda, focusing on scalability, performance, and cost reduction. it included ECR, autoscaling, monitoring.
Technical Support Specialist
Backend Engineer
DevOps Engineer
AWS
Bitbucket
Jira
Scalable CRM Solution with PHP and Laravel
Developed a scalable CRM solution with PHP and Laravel, featuring lead management, customer segmentation, and robust reporting tools for enhanced UX.
Technical Support Specialist
Backend Engineer
DevOps Engineer