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Md. Mahadi Hasan's avatar
Md. Mahadi Hasan
Barisal Division, Bangladesh
WordPress Expert, WooCommerce, SEO and Customer Support
WordPress Expert, WooCommerce, SEO and Customer Support
Cover image for E-commerce Operations & Support Specialist
E-commerce Operations & Support Specialist for Peptide & Health Brands 🧬 Managing a peptide or health supplement store requires high accuracy, fast customer response, and seamless store operations. With hands-on experience handling operations for US-based peptide brands (like PeptixBio & AscendBioLabs), I help store owners maintain high CSAT and smooth daily workflows. What I bring to your brand: 🎧 Dedicated Support: Handling email, live chat, and ticketing with industry-specific understanding. 📦 Order & Logistics Tracking: Smooth handling of fulfillment inquiries, reshipments, and refunds. ⚙️ Help Desk Setup: Configuration and management on Gorgias, Zendesk, and Intercom. 📊 Store Operations: Daily WooCommerce/Shopify backend updates and inventory tracking. If you run a biotech, peptide, or supplement store and need an experienced specialist to handle your customer support and backend operations, let's connect! 📩 Send a direct message or book a call on Contra to discuss your store's needs. #PeptideEcommerce #EcommerceOperations #CustomerSupport #Gorgias #ShopifyExpert #WooCommerce #BiotechSupport #ContraFreelance
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Cover image for Elevate Your E-commerce Customer Experience
Elevate Your E-commerce Customer Experience & Store Operations 🚀 Struggling to manage live chats, order inquiries, and store workflows while scaling your business? I help e-commerce brands streamline their operations and deliver 5-star customer support. What I can handle for your store: 🎧 Live Chat & Email Support: Fast, friendly, and solution-driven communication. 📦 Order Management: Seamless handling of tracking, refunds, and exchanges. ⚙️ Help Desk Setup: Configuration on Zendesk, Gorgias, Intercom, or native chat apps. 📊 Store Operations: Daily workflows to keep your backend running smoothly. Key Highlights: ⚡ Fast Response Time ⭐ High CSAT & Customer Loyalty ⚙️ Organized & Efficient Workflow Ready to boost customer satisfaction and free up your time? Send a direct message or book a call—let’s talk! #EcommerceSupport #CustomerSuccess #StoreOperations #VirtualAssistant #LiveChat #ShopifyExpert #WooCommerce #ContraFreelancer
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Cover image for Corporate WordPress Website Development for
Corporate WordPress Website Development for Packaging Solutions Developed a professional corporate website for Viggo Pack using WordPress, specifically tailored to showcase industrial packaging solutions. The project focused on creating a clean, trustworthy, and informative user experience. Key features included a structured service/product overview, intuitive navigation for easy information access, and optimized contact forms for business inquiries. The site is fully mobile-responsive, performance-optimized, and built to reflect the brand's professional identity in the packaging industry.
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Cover image for Fast response times and clear
Fast response times and clear communication build real buyer trust for e-commerce brands. 🛒💬 Here’s a quick breakdown of my recent experience delivering dedicated Email & Live Chat Support for AscendBioLabs (https://ascendbiolabs.com/), a US-based e-commerce brand: Handling daily customer interactions isn't just about replying—it's about retaining customers and protecting brand reputation. Key responsibilities & highlights: 🔹 Ticket & Email Management: Resolved daily customer inquiries regarding orders, tracking, and product information with minimal response times. 🔹 Issue Resolution: Handled sensitive requests like exchanges, refunds, and order modifications professionally while adhering to brand policies. 🔹 Customer Retention: Focused on clear, empathetic, and friendly communication to maintain high customer satisfaction (CSAT) scores. 🔹 Zero Missed Queries: Utilized structured ticketing workflows to ensure every single customer received a timely follow-up. Keeping backend operations and customer support smooth allows store owners to focus purely on scaling their business. 📈 📂 Check out my full Portfolio & Available Services here: 👉 [Portfolio Profile / Service Link (https://mahadi-codes.github.io/Wpdeb-Portfolio/)] Need help managing your e-commerce customer support, ticket queues, or store operations? Feel free to send me a direct message! 📩 #EcommerceSupport #CustomerService #EmailSupport #LiveChatSupport #ShopifySupport #VirtualAssistant #EcommerceVA
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Mehedi Hasan's avatar
Mehedi Hasan
Barisal Division, Bangladesh
Full Stack Web Developer | 10+ Years Experience
    8
    Followers
Full Stack Web Developer | 10+ Years Experience
Cover image for Ecommerce Websites Should Look Clean
Ecommerce Websites Should Look Clean And User Friendly🙌
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Cover image for Expertly Crafted Modern Restaurant Website with Carousel Ani...
Completed This New Clean Website For a Restaurant🎉 The Landing Page Looks Good Or I Should Change Anything ? Also Added Carousel Animation In The "Chef's Curated Journey" Section.
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Cover image for It's it so smooth ?
It's it so smooth ?
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Cover image for This website was created a
This website was created a while ago for an NFT collection project. It features an interactive animated background along with built-in background music that visitors can easily turn on or off while browsing. Scroll to enjoy the animation🎉 The goal was to create an immersive and engaging web experience that reflects the creativity behind the NFT collection. I’m sharing it here because I believe many of you will appreciate the design, animation, and overall user experience that went into building it. The NFTs are also generated by one of our team member🙌
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Muhammad Shahin's avatar
Muhammad Shahin
Bhola, Bangladesh
I Design Conversion Rate Optimized Landing Page
    5.0
    Rating
    1
    Followers
I Design Conversion Rate Optimized Landing Page
Cover image for Support Ticket Dashboard
Support Ticket Dashboard
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5
Cover image for Mobile Application
Mobile Application
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5
Cover image for Web & Dashboard Gallery
Web & Dashboard Gallery
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