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Elevate Your E-commerce Customer Experience & Store Operations 🚀
Struggling to manage live chats, order inquiries, and store workflows while scaling your business? I help e-commerce brands streamline their operations and deliver 5-star customer support.
What I can handle for your store:
🎧 Live Chat & Email Support: Fast, friendly, and solution-driven communication.
📦 Order Management: Seamless handling of tracking, refunds, and exchanges.
⚙️ Help Desk Setup: Configuration on Zendesk, Gorgias, Intercom, or native chat apps.
📊 Store Operations: Daily workflows to keep your backend running smoothly.
Key Highlights:
⚡ Fast Response Time
⭐ High CSAT & Customer Loyalty
⚙️ Organized & Efficient Workflow
Ready to boost customer satisfaction and free up your time? Send a direct message or book a call—let’s talk!
#EcommerceSupport #CustomerSuccess #StoreOperations #VirtualAssistant #LiveChat #ShopifyExpert #WooCommerce #ContraFreelancer
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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The 3-Second Store Test
One thing I’ve learned from working on e-commerce stores is that you can spot major problems before checking analytics or SEO.
I use the 3-second test and ask:
What am I selling? Why should someone buy it here?
If a first-time visitor can’t answer those questions quickly, the store needs work.
Sometimes, seeing your store through your customer’s eyes is the best audit.
💡 The most dangerous thing on Amazon isn't a bad ad. It's an unopened report.
I've been managing Amazon stores for over 3 years, and I've learned that the dashboard is only half the story. Sales can look great while profit silently leaks through fees, returns, and forgotten inventory.
That's why I run a 5-point audit every month — no exceptions, no excuses:
Reimbursement Report — Amazon often owes you. Claim it.
Stranded Inventory — unsellable stock still bills storage fees.
FBA Fee Preview — dimension mismatches overcharge you daily.
Return Reasons by SKU — free feedback from your customers.
Inventory Age Report — old stock quietly drains your cash.
30 minutes. That's all it takes. And in that time, I usually find something — $150, $800, sometimes $2,000+ in recoverable profit.
This isn't about being smarter than everyone else. It's about being more consistent than everyone else. The sellers who open their reports every month keep more of what they earn. The ones who don't stay busy and wonder where their margin went.
Which of these five will you check today? And which one have you been ignoring? Let's discuss below. 👇
#AmazonFBA #ProfitRecovery #FBAAudit #EcommerceTips #AmazonSeller #BusinessHealth
:Developed an end-to-end E-commerce Sales Analytics project to analyze sales performance, customer behavior, product trends, and business KPIs. The project involved cleaning and transforming raw sales data, performing exploratory data analysis, and creating interactive dashboards to present meaningful business insights.
Skills and deliverables
Python
Data Cleaning
SQL
Microsoft Excel
Microsoft Power BI Data Visualization
