Freelance Technical Support Specialists in KenyaFreelance Technical Support Specialists in Kenya
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Brigitte Demba's avatar
Brigitte Demba
maxKenya
Project & Ops Manager | Tech Support | Business Manager
3x
Hired
5.0
Rating
120
Followers
Project & Ops Manager | Tech Support | Business Manager
Cover image for Project Manager For a SaaS Firm || Creating a Notion Hub OS
Project Manager For a SaaS Firm || Creating a Notion Hub OS
3
128
Cover image for Technical Support Specialist: Seamless and Reliable
Technical Support Specialist: Seamless and Reliable
2
235
Cover image for Virtual Assistant: Enhancing Productivity & Organization
Virtual Assistant: Enhancing Productivity & Organization
8
372
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Technical Support Specialist(2)
Michael Limisi's avatar
Michael Limisi
Nairobi, Kenya
Applied AI Engineer — AI Agents, RAG & Automation
Applied AI Engineer — AI Agents, RAG & Automation
Cover image for Support Logic Analyzer — Michael Limisi
Support Logic Analyzer — Michael Limisi
0
9
Cover image for Support Engineering Simulation Platform
Support Engineering Simulation Platform
1
9
Cover image for Currently building autonomous AI systems
Currently building autonomous AI systems that actually survive production — not just the demo. Most AI projects work beautifully in a controlled test and then quietly fall apart on real data, edge cases, and concurrency. I focus on the unglamorous engineering that closes that gap: data validation pipelines, boundary checks, error handling, and knowing exactly where deterministic logic should own the decision instead of the model. Recent work includes agentic workflows built with Python and FastAPI, an LLM reasoning layer for the genuinely ambiguous decisions, and automation orchestrated through Make with MCP. My background is technical support and operations, which means I design for the failure case first — I've spent years watching systems break in ways their builders never anticipated. If you have an AI pilot that impressed everyone in the demo and then stalled on the way to something dependable, that gap is exactly what I build for. Open to Applied AI / AI automation projects.
2
5
382
Cover image for AI-Powered Knowledge Base Pipeline Development
AI-Powered Knowledge Base Pipeline Development
0
8
Technical Support Specialist(2)
Emmanuel Amadi's avatar
Emmanuel Amadi
Nairobi, Kenya
Webflow Developer
8
Followers
Webflow Developer
Cover image for Performed a Form Rescue Mission - From Broken to Fully Funct...
Performed a Form Rescue Mission - From Broken to Fully Functional on Silence studio template THE PROBLEM: Contact form not capturing leads No validation or error messages Mobile experience broken (unusable) No success confirmation Users confused about submission status WHAT I FIXED: Added field validation (name, email required) Implemented email notifications Created success message with confirmation Rebuilt mobile responsiveness. RESULTS: 100% form submission success rate Users get instant feedback on errors Mobile users can easily submit forms Professional, modern interaction experience No lost leads due to form issues
1
60
Cover image for Redesigned Outdated Landing Page with Modern UI & Glassmorph...
Redesigned Outdated Landing Page with Modern UI & Glassmorphism Effects Completely redesigned the Blurr landing page template, transforming it from an outdated 2015 design into a modern, professional experience following 2025 UI trends. Replaced the busy background with a clean dark slate gradient and subtle grid overlay. Updated typography from italic script to modern sans-serif (Inter Bold). Redesigned the email input with glassmorphism effects and smooth hover interactions. Created a cohesive dark mode aesthetic with premium micro-interactions throughout. Optimized for mobile responsiveness and performance, ensuring perfect display across all devices.
1
58
Cover image for Speed Optimization: Silence Studios - 60% Faster Load Time T...
Speed Optimization: Silence Studios - 60% Faster Load Time THE PROBLEM: Large images Multiple animations slowing down initial load Load time: 405ms Page Speed score: 79% WHAT I OPTIMIZED: Compressed and converted all images to WebP format Removed unnecessary animations IMPROVEMENTS: Images reduced: 7.4mb → 2.7mb (64% smaller) Load time improved: 405ms → 272ms (33% faster) Page Speed Mobile: 68 → 97 (+29) Page Speed Desktop: 79 → 98 (+19) BUSINESS IMPACT: Better Google rankings (speed is a ranking factor) Improved user experience & higher conversion) Lower bounce rate (users stay on fast sites) Better mobile experience (critical for e-commerce).
1
70
Cover image for Just built this SaaS Landing Page for CloudNote - a note tak...
Just built this SaaS Landing Page for CloudNote - a note taking app. With these robust features 👇 ✅ Fully Functional Landing Page 7 conversion-optimized sections Hero, features, pricing, blog preview, CTA Mobile-responsive across all breakpoints Tested on Chrome, Safari, Firefox, Edge ✅ CMS Blog System Custom Webflow collection with 6 fields 5 sample blog posts with real content Blog list page with grid layout Individual blog post template pages Category filtering capability Author and date metadata ✅ Performance Optimization PageSpeed Mobile: 88/100 PageSpeed Desktop: 94/100 All images compressed and converted to WebP Lazy loading implemented Load time under 3 seconds ✅ Responsive Design Desktop (1920px, 1440px, 1280px) Tablet (768px) Mobile (480px, 375px) No horizontal scroll on any device Touch-friendly buttons
1
49
Technical Support Specialist(1)
Chepkorir Vicky Rotich's avatar
Chepkorir Vicky Rotich
Nairobi, Kenya
Customer Support & Email Management Specialist,Cold outreach
1x
Hired
3
Followers
Customer Support & Email Management Specialist,Cold outreach
Cover image for Live Chat Support – Customer Engagement Excellence
Live Chat Support – Customer Engagement Excellence
0
6
Cover image for Cold Email Outreach – Lead Generation Campaign
Cold Email Outreach – Lead Generation Campaign
0
4
Cover image for Virtual Assistant – Streamlined Business Operations
Virtual Assistant – Streamlined Business Operations
0
4
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Technical Support Specialist(1)
David M's avatar
David M
Nairobi, Kenya
Beautiful websites for Beautiful people
Beautiful websites for Beautiful people
Cover image for Tours & Travel Company Website
Tours & Travel Company Website
0
18
Cover image for Zoom Cargo and Shipping Website
Zoom Cargo and Shipping Website
0
20
Cover image for Electronics WooCommerce Store
Electronics WooCommerce Store
0
22
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Technical Support Specialist(2)
Shaun .'s avatar
Shaun .
Kenya
Top-rated Virtual Assistant - Shaun
Top-rated Virtual Assistant - Shaun
Cover image for Efficient Data Entry Solution
Efficient Data Entry Solution
0
11
Cover image for Administrative Virtual Assistant for Busy Entrepreneurs
Administrative Virtual Assistant for Busy Entrepreneurs
0
17
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Accounting
0
22
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Technical Support Specialist(1)