The one I experienced was when a client gave me a project and provided a reference she wanted me to use as inspiration to build her website. I quoted her 10-14 days, but she said she needed it done in 5 days. I accepted it because I was desperate to get the project and I needed...
Every repair or service a customer declines is revenue left on the table. This engine tracks those declined items and follows up at the right moment to bring the customer back.