Freelancers using Microsoft Office 365 in Houston

Freelancers using Microsoft Office 365 in HoustonFreelancers using Microsoft Office 365 in Houston

Projects People

Jessica Velasquez

I turn messy processes into clear, scalable systems.

New to Contra

I turn messy processes into clear, scalable systems.

Cover image for Knowledge Management & Resource System

Knowledge Management & Resource System Design I transformed a growing collection of program materials, templates, and resources into a centralized, standardized knowledge-management system designed for easy access and reuse. I assessed how resources were being created, stored, and retrieved, then developed a consistent information architecture, standardized templates and naming conventions, and created a searchable digital library organized around recurring operational needs. The new structure reduced duplicate work, made resources easier to locate and maintain, and created a repeatable system that supports continuity as programs, resources, and team members change over time.

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Cover image for Operations Manual & SOP Framework

Operations Manual & SOP Framework Development I designed a comprehensive SOP and operations documentation framework for a growing organization that needed to move critical processes out of individual knowledge and into a structured, repeatable system. I developed a standardized SOP architecture covering areas such as governance, program operations, finance, development, marketing, volunteers, technology, and administrative processes. Each procedure was structured around clear ownership, triggers, required documentation, step-by-step workflows, decision points, quality controls, timelines, and measurable outcomes. I also created reusable templates and an organized documentation structure so new processes could be added consistently as the organization grew. The result was a centralized operational knowledge system designed to improve continuity, accountability, onboarding, and scalability.

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Cover image for Project title
Employee Onboarding & HR

Project title Employee Onboarding & HR Process Standardization Project description Problem: Employee onboarding and lifecycle processes involved multiple stakeholders, documents, systems, and handoffs, creating opportunities for inconsistent execution and unclear responsibilities. Actions: Reviewed existing workflows, identified gaps and redundancies, clarified ownership and handoffs, standardized documentation, and developed procedures, manager resources, and supporting tools for repeatable execution. Results: Created a more structured and consistent employee lifecycle process with clearer responsibilities, centralized resources, stronger documentation, and improved operational continuity.

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Cover image for Manual applications • unclear handoffs • scattered documenta...

Manual applications • unclear handoffs • scattered documentation • manual follow-up

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Microsoft Office 365(2)

Social Media Manager & Content Specialist 🪄

Social Media Manager & Content Specialist 🪄

Cover image for Social Media Strategist & Content Creator TheNakedCupcake Studio

Social Media Strategist & Content Creator TheNakedCupcake Studio

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Cover image for Social Media Strategist at Green Builder Media

Social Media Strategist at Green Builder Media

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Cover image for Content Photography

Content Photography

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Cover image for Social Media Strategist at Bri Aesthetics

Social Media Strategist at Bri Aesthetics

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23

Microsoft Office 365(1)

Transcriptionist

Transcriptionist

Cover image for Business Development

Business Development

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25

Cover image for Thomas Hobbes Theory

Thomas Hobbes Theory

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Cover image for Story About Prayer

Story About Prayer

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Microsoft Office 365(1)

English tutor, ghostwriter

English tutor, ghostwriter

Cover image for English tutoring

English tutoring

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Cover image for Ghost writing

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24

Cover image for History Essay writing

History Essay writing

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15

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Microsoft Office 365(2)

Preston Cardwell

CPA & Financial Consultant | Expert in Automations

CPA & Financial Consultant | Expert in Automations

Cover image for Business Operations & Automation Consulting

Business Operations & Automation Consulting

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Cover image for Asset-Based Cold Email System

Asset-Based Cold Email System

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10

Cover image for Lindy AI Notetaker (Outlook Calendar)

Lindy AI Notetaker (Outlook Calendar)

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8

Cover image for Website Development & Automation

Website Development & Automation

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Microsoft Office 365(1)

Expert Project Manager & Technical Writer

Expert Project Manager & Technical Writer

Cover image for Instructional Design with Paula

Instructional Design with Paula

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Cover image for Instructional Design with Paula - Technical Writing Documents

Instructional Design with Paula - Technical Writing Documents

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Cover image for Technical Writing for User Guides & Training Manuals

Technical Writing for User Guides & Training Manuals

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20

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Microsoft Office 365(3)

High-Performing Leadership, Thinking Outside the Box

High-Performing Leadership, Thinking Outside the Box

Cover image for SaaS Migrations

SaaS Migrations

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Cover image for Graphic Design

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15

Cover image for Account Management: Building Strong Client Relationships

Account Management: Building Strong Client Relationships

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Microsoft Office 365(1)

Creating visuals that tell a story!

Creating visuals that tell a story!

Cover image for Content Creator for local gym

Content Creator for local gym

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Cover image for Studio Intern HLSR

Studio Intern HLSR

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6

Cover image for Bearkat Sports Network

Bearkat Sports Network

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Microsoft Office 365(1)