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Santhosh Ragalpavi Balasubramaniam's avatar
Santhosh Ragalpavi Balasubramaniam
Taunton, UK
Senior Product Designer & Design Lead, UX Transformation
New to Contra
Senior Product Designer & Design Lead, UX Transformation
Cover image for Aviva motor insurance customers had
Aviva motor insurance customers had no digital option for mid-term policy changes. Adding a vehicle or updating drivers meant calling the contact centre. I designed mobile-first self-service journeys within MyAviva using conditional flows that adapted based on the customer's task. The experience was built around progressive disclosure, showing only what was relevant at each step. Result: approximately 25% fewer calls to the contact centre. https://santhoshrb.com/work/insurance-self-service #UXDesign #MobileFirst #SelfService #InsuranceUX
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Cover image for Maersk Flow gives supply chain
Maersk Flow gives supply chain managers real-time visibility across global shipments. I produced the initial wireframes, designing the dashboard layout, exception management workflows, and tracking views. The UX challenge was surfacing the right data at the right moment across origin, transit, and destination stages so users could act on exceptions before they became costly delays. https://santhoshrb.com/work/maersk-flow #UXDesign #Wireframing #SupplyChain #EnterpriseUX
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Cover image for Maersk's supply chain platform had
Maersk's supply chain platform had 20+ separate products, each designed by different teams. The result: a fragmented experience for logistics professionals. I mapped end-to-end journeys across the full ecosystem and designed role-based dashboards that surfaced the right information for each user type. Operations managers, booking agents, and customs teams each got views tailored to their specific workflows. Outcome: 20-30% faster task completion across 20+ unified products. Portfolio: www.santhoshrb.com/work/maersk-supply-chain (http://www.santhoshrb.com/work/maersk-supply-chain) #ProductDesign #UXStrategy #EnterpriseUX #LogisticsTech #PlatformDesign
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Cover image for BP Wells & Subsurface Data Platform
BP Wells & Subsurface Data Platform
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James Dyche's avatar
James Dyche
Honiton EX14, UK
Poet and Writer for honesty and resonance in your projects.
New to Contra
Poet and Writer for honesty and resonance in your projects.
Cover image for I set myself a little seasonal challenge whereby I'd use the...
I set myself a little seasonal challenge whereby I'd use the image behind each door on my picture advent calendar as a verse prompt (don't worry, I did have a chocolate calendar as well). Head on over to my Ko-fi to read all 24 verses, plus a bonus Christmas Day one. https://ko-fi.com/post/The-Advent-Poetry-Projet-X8X61RD9GU
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Cover image for 'The Fool's Errand' I flirted with you And it felt good Insp...
'The Fool's Errand' I flirted with you And it felt good Inspired imaginings that warmed my blood   We went for  a coffee I thought it went great So my mind played the future we could create   I woke the next morning With a spring in my step And thought of the places we could meet next   I looked to my messages       Deflated by silence That crushed my pure heart And thus it was time for dreams to depart   You’ll not be forgotten And betrayed I see Your name is Hope, and you ghosted me.
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Cover image for 'The Darkness' In darkness formed In darkness grew In darkne...
'The Darkness' In darkness formed In darkness grew In darkness, darkness Grew in you In darkness born In darkness start In darkness, darkness Took your heart In darkness ripe Became you man In darkness, darkness Was His plan In darkness cloaked Emerged, stepped out A glaring world That made you doubt What.. Oh.. I.. But it’s.. No.. It.. it.. burns? In light you faltered And then you tripped Exposed the darkness Feeling stripped In light you blistered It’s pain went deep In light, the light Did make you weep In light you ended In light you fell In light, the light Was your hell In darkness returned In darkness slept In darkness, darkness Your soul is kept
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Cover image for 'Undefeated' 'Let us show you our
'Undefeated' 'Let us show you our gods' they said. 'Fine, show me your gods' he replied, and he looked up but saw.. nothing. He realised he was looking too high, and as his gaze lowered, an almost imperceptible curl touched upon his lips. Was he disappointed? Maybe, but the familiar sense of resignation soon settled. Was that.. it? 'I suppose I'm not surprised' he thought.  A deep rumbling chuckle came from behind, a sound more felt than heard. He knew what it meant, there was no need for it to speak. Even in the face of the best hope they could give, his darkness still towered over all.  Undefeated, insurmountable, he now knew there was nothing more powerful than the monster which ruled his life. https://ko-fi.com/post/Undefeated-Y8Y01P8PRF
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Nigel Payne's avatar
Nigel Payne
Exeter, UK
Webflow Designer & Developer
LOTTIEFILES_X_WEBFLOW_EXPERT

expert

Webflow Designer & Developer
Cover image for Lunar Energy Website Redesign
Lunar Energy Website Redesign
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Cover image for Aspect Webflow Website
Aspect Webflow Website
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Cover image for Goals House Webflow Website
Goals House Webflow Website
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Cover image for It Starts With Me Campaign Site
It Starts With Me Campaign Site
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Serin Brown's avatar
Serin Brown
Somerset, UK
Results-driven social media strategist 🕵️‍♀️
Results-driven social media strategist 🕵️‍♀️
Cover image for Social Media Strategy & Community Management | Sketch 💎
Social Media Strategy & Community Management | Sketch 💎
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Cover image for Social Media Strategy & Management | Flogas 🔥
Social Media Strategy & Management | Flogas 🔥
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Cover image for Social Media Event Management | Thatchers Cider 🍺
Social Media Event Management | Thatchers Cider 🍺
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Cover image for Social Media Strategy | Somerset Day ❤️💛
Social Media Strategy | Somerset Day ❤️💛
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avita elle's avatar
avita elle
Bridgwater, UK
🚀Digital Marketing Specialist & Graphic Designer
🚀Digital Marketing Specialist & Graphic Designer
Cover image for Sirus Tanya on Instagram: “The emerald-cut ring creates a sophi…
Sirus Tanya on Instagram: “The emerald-cut ring creates a sophi…
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Cover image for Sirus Tanya on Instagram: “The Ribbon - diamonds bangle offers …
Sirus Tanya on Instagram: “The Ribbon - diamonds bangle offers …
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Cover image for Sirus Tanya (@sirustanya_official) • Instagram photos and videos
Sirus Tanya (@sirustanya_official) • Instagram photos and videos
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Conor Rafter's avatar
Conor Rafter
Exmouth, UK
Professional Copywriter/Marketer
Professional Copywriter/Marketer
Cover image for The Athletic Spec Piece
The Athletic Spec Piece
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Cover image for Copy of Palmer & Parker Draft 2
Copy of Palmer & Parker Draft 2
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Cover image for Purchase Failed Email Spec Piece
Purchase Failed Email Spec Piece
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