Projects using Jira in Edmonton
Projects using Jira in Edmonton
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Peter Chinaka
pro
Jira Service Management Optimization Redesigned and optimized Jira Service Management for a FAANG client's service operations environment. Rebuilt JSM workflows, SLA rules, and approval logic tied to Azure AD groups. Integrated Microsoft Teams and Outlook for seamless notifications and cross-team communication. Built automation rules for alerts, user flags, and comment restrictions on closed tickets. Results: ✅ Redesigned SLA rules and approval workflows ✅ Azure AD-based approval logic ✅ Teams & Outlook integration for notifications ✅ Automated alerts reducing manual intervention ✅ Delivered improvements that led to repeat business Tech: Jira Service Management, Azure AD, Microsoft Teams, Outlook, Automation Rules
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58
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Ryan Vachon
GoDaddy’s Marketing Team Automation Migration
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9
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Zunaira Javed
3rd Party Emergency SOS Integration
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20
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Dave Bellous
Grammy awards - 5 year digital strategy
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1
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Peter Chinaka
pro
Automated Jira-GitHub Board Integration Configured a fully automated Jira board integrated with GitHub for Modigie's development team. Built 5 automation rules that transition ticket statuses based on pull request activity — PR opened moves the ticket to In Progress, review requested moves to In Review, and PR merged auto-resolves to Done. Branch naming convention (feature/MOD-###) auto-links commits and PRs to Jira tickets. Eliminated manual ticket updates entirely, reducing context switching for developers and keeping the board accurate in real-time with a full audit trail of code-to-ticket activity. Results: ✅ Zero manual Jira updates required ✅ 5 automation rules for full PR lifecycle ✅ Bi-directional GitHub ↔ Jira sync ✅ 100% PR tracking with auto-linked branches Tech: Jira, GitHub, Jira Automation Rules, Webhooks
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62
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Zunaira Javed
Global Rescue Intelligence Delivery System (GRID)
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9
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Peter Chinaka
pro
Product Owner at ServiceRocket
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13
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