Account Management Projects in East Point

Account Management Projects in East PointAccount Management Projects in East Point

Cover image for These snapshots highlight my work

These snapshots highlight my work leading customer success initiatives across multiple SaaS organizations, focusing on onboarding systems, retention strategy, and revenue expansion. I built scalable lifecycle frameworks, implemented renewal and health-scoring processes, and improved customer engagement strategies to drive measurable outcomes. Across these engagements, the results included a 43% increase in renewal revenue, 15% reduction in churn, 25% account revenue growth, and 60% improvement in customer retention, while maintaining strong customer satisfaction and operational efficiency. Skills Demonstrated Customer Success Strategy Customer Retention & Expansion Enterprise Account Management Onboarding & Lifecycle Design Customer Health Scoring Revenue & Renewal Optimization

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Cover image for Service: Exhibit Branding & Event

Service: Exhibit Branding & Event Marketing Design High-impact branding ad designed to help businesses stand out on a crowded trade show floor. It uses a modern red-and-white 3D exhibit mock-up to show how a professional setup can elevate a company's presence at their next event. Service Value: I help you visualize and promote your physical brand space before the doors even open. By creating professional graphics that focus on "elevating your presence," I ensure your marketing materials match the quality and scale of the services you provide.

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Cover image for Custom spreadsheet system designed to

Custom spreadsheet system designed to track sales opportunities from initial lead through project completion. Includes deal stage tracking, revenue forecasting, and pipeline performance metrics.

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Cover image for Customer Onboarding Framework

Customer Onboarding Framework

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Cover image for The Description: Digital ad designed

The Description: Digital ad designed to showcase the practical benefits of business automation. It focuses on clear, scannable results like cost savings and improved efficiency to help a business stand out. Service Value: I help you communicate the real value of your services by turning lists of features into professional, high-impact graphics. This approach makes it easy for potential clients to see exactly how you can help them, while keeping your brand looking modern and approachable.

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Cover image for The Description: Deck Slides that

The Description: Deck Slides that wraps up a full project overview. These designs cover everything from future industry trends and global impacts to a clear final conclusion. Service Value: I help you finish strong by organizing big-picture ideas into a polished, professional format. Whether you need to highlight future goals or summarize major project challenges, I make sure your final slides are just as engaging and clear as the first ones.

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Cover image for Service: Event Marketing & Promotional

Service: Event Marketing & Promotional Design The Description: A promotional ad designed for a major industry event. It provides attendee information, including booth numbers, dates, and location details. Service Value: I create high-quality event graphics and promotional ads that help businesses build a professional presence for trade shows and conferences. Marketing materials that keep your audience informed and your brand front-and-center.

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Cover image for Service: Event Marketing & Social

Service: Event Marketing & Social Media Management The Description: A professional event countdown graphic designed to build local buzz and provide clear attendee logistics. Service Value: I create high-quality social media content and digital ads that keep your audience informed and excited. This project demonstrates my ability to manage event-specific communications—like booth locations and "know-before-you-go" details—ensuring a professional brand image from the first post to the day of the show.

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Cover image for Blue Sky Exp Deck

Blue Sky Exp Deck A clear, three-phase plan for starting any project or role. It focuses on getting organized in the first month and delivering real results by day 90.

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Cover image for Strategic Event Lead | Data-Driven

Strategic Event Lead | Data-Driven Marketing Directed full-cycle event coordination and social strategy for global brands. Managed 10+ years of logistics, sponsorship activation, and CRM-driven ROI. Proven expert in delivering immersive experiences and measurable growth through integrated digital marketing.

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Cover image for Exhibition & Trade Show Project

Exhibition & Trade Show Project Manager Directed full-cycle execution for premier industry events such as (MRO Americas, AISTech, IWBS). Managed on-site logistics, vendor relations, and booth strategy across a portfolio of 50+ exhibitions. Proven track record in high-stakes environments, delivering seamless brand experiences.

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Cover image for Project Title: Nationwide Tour Manager

Project Title: Nationwide Tour Manager | Safe + Fair Managed a 12-month, multi-city tour (NYC, ATL, SD, Vegas). Directed full-cycle logistics, budgeting, and brand strategy. Optimized lead capture and consumer engagement, driving a 100% on-time execution rate across 9+ major U.S. markets.

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Cover image for Strategic Partnership Strategy & Digital

Strategic Partnership Strategy & Digital Asset Design Core Objective: Engineered a multi-platform digital asset to streamline affiliate marketing and brand sponsorship outreach.

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Cover image for Project | A1-CRM | The

Project | A1-CRM | The Perfect Solution for Event Marketing Success Ad Design

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