Freelancers using Redash in Delhi

Freelancers using Redash in DelhiFreelancers using Redash in Delhi

Projects People

Piyush Khar

Delhi, India

Product BA for startups — payments, logistics & Gen AI

New to Contra

Product BA for startups — payments, logistics & Gen AI

Cover image for Traffic Challan Analytics & Compliance

Traffic Challan Analytics & Compliance Reporting Dashboard Overview Worked as a Business Analyst on the design and implementation of a compliance reporting dashboard that provided state-wise visibility into challan activity, pending liabilities, disposed cases, and financial exposure. The objective was to help operations and management teams monitor compliance performance, identify high-risk regions, and make data-driven decisions. My Role As the Business Analyst, I gathered reporting requirements from stakeholders, defined business metrics, collaborated with data teams on SQL-based reporting, and validated dashboard outputs to ensure reporting accuracy. Key Responsibilities ✅ Business Requirement Gathering ✅ KPI Definition & Metric Design ✅ Reporting Requirement Documentation ✅ Dashboard Planning & Validation ✅ SQL Query Review & Data Verification ✅ Stakeholder Management ✅ UAT & Report Testing Key Metrics Tracked State-wise Challan Count Pending Challans Disposed Challans Total Challan Amount Pending Liability Amount Disposed Amount Analysis Regional Performance Insights Deliverables Business Requirement Documents (BRD) Dashboard Specifications KPI Definitions SQL-Based Reporting Requirements UAT Test Cases Data Validation Documentation Tools Used SQL • Redash • Jira • Agile • Business Analysis • Data Reporting • UAT

Cover image for Led the business analysis and

Led the business analysis and requirement definition for a logistics operations enhancement project focused on compliance, reporting, and operational efficiency. Key Contributions ✅ Defined requirements for E-Challan and Court Challan management workflows ✅ Improved reporting capabilities by introducing enhanced Redash dashboards with vehicle-level and challan-level visibility ✅ Collaborated with stakeholders to design driver allocation validation rules, preventing assignment of drivers with expired or soon-to-expire licenses ✅ Gathered and documented requirements for reimbursement tracking enhancements, including dummy amount and comment fields for reporting purposes ✅ Worked closely with product, engineering, and operations teams during UAT to refine business rules and improve user experience Deliverables Business Requirement Documentation (BRD) User Stories & Acceptance Criteria Process Flow Analysis UAT Support & Validation Stakeholder Coordination Reporting & Dashboard Requirements Tools Jira • SQL • Redash • Agile • UAT • Business Analysis Outcome The enhancements improved compliance visibility, reduced operational risks related to driver allocation, and provided more accurate reporting for operations teams.

Cover image for Healthcare Appointment Management & Operations

Healthcare Appointment Management & Operations Platform Overview Worked as a Business Analyst on a healthcare appointment management platform designed to streamline patient scheduling, doctor availability tracking, appointment cancellations, and refund workflows. The project focused on improving operational efficiency for administrators while ensuring a smooth experience for patients and healthcare providers. My Role As the Business Analyst, I collaborated with stakeholders, product teams, designers, and developers to define requirements, document business rules, and support end-to-end delivery of the platform. Key Responsibilities ✅ Requirement Gathering & Analysis ✅ User Story Creation & Acceptance Criteria ✅ Appointment Scheduling Workflow Design ✅ Cancellation & Refund Process Definition ✅ Doctor Availability Management ✅ Dashboard & Reporting Requirements ✅ UAT Planning & Execution ✅ Stakeholder Communication Features Delivered Appointment Management Schedule and manage patient appointments Track appointment status across multiple stages Search and filter appointment records Cancellation & Rescheduling Appointment cancellation workflows Automatic rescheduling process Admin-controlled cancellation management Refund Management Refund initiation process Refund reason validation Workflow documentation and testing Doctor Management Available doctor tracking Resource allocation visibility Operational dashboard insights Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRD) User Stories & Acceptance Criteria Process Flow Documentation UAT Test Cases Product Validation & Stakeholder Reviews Tools Used Jira • Agile • UAT • Product Documentation • Process Mapping • SQL • Business Analysis Outcome Successfully supported the delivery of a healthcare operations platform that improved appointment management, streamlined cancellation and refund processes, and provided administrators with better visibility into doctor availability and operational performance.

Cover image for GSA Fire Watch – Authentication

GSA Fire Watch – Authentication & Password Recovery Flow Overview Worked as a Business Analyst on the design and delivery of the complete authentication journey for a mobile application, covering login, password recovery, verification, and account security workflows. My Role As the Business Analyst, I collaborated with stakeholders, designers, and developers to define requirements, document business rules, and ensure a seamless user experience throughout the authentication process. Scope of Work ✅ Login Flow Requirements ✅ Error Handling & Validation Rules ✅ Forgot Password Journey ✅ OTP / Verification Code Workflow ✅ Password Reset Process ✅ User Acceptance Testing (UAT) ✅ Stakeholder Requirement Gathering ✅ UX Review & Feedback Key Business Requirements Defined login validation and error messaging scenarios Designed secure password recovery workflows Documented OTP verification rules and expiry conditions Established password creation and confirmation requirements Identified edge cases and failure scenarios Supported testing and validation before release Deliverables Business Requirement Documentation (BRD) User Stories & Acceptance Criteria Process Flow Documentation Functional Specifications UAT Support Stakeholder Coordination Tools Used Jira • Agile • UAT • Product Documentation • User Stories • Process Mapping Outcome Delivered a structured and user-friendly authentication experience that improved account recovery workflows, reduced user friction, and ensured compliance with security requirements.

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