Freelance Customer Success Managers in İstanbul

Freelance Customer Success Managers in İstanbulFreelance Customer Success Managers in İstanbul

Projects People

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İstanbul, Turkey

Ex-Framer (Founding CS Team) Building framerbase.io

$25k+: Earned

3x: Hired

5.0: Rating

209: Followers

expert

Club

Ex-Framer (Founding CS Team) Building framerbase.io

Cover image for Framer Product Specialist & Support - Slack & Community

Framer Product Specialist & Support - Slack & Community

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2

Cover image for Calico Framer Website Migration and Team Enablement

Calico Framer Website Migration and Team Enablement

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7

Cover image for Aviso Framer Website Migration and Onboarding

Aviso Framer Website Migration and Onboarding

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2

Cover image for Framer website finalisation for launch

Framer website finalisation for launch

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3

Customer Success Manager(1)

İstanbul, Turkey

Community Lead & Customer Support Specialist

Community Lead & Customer Support Specialist

Cover image for Customer Relationship Manager

Customer Relationship Manager

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4

Cover image for Community Lead @Bardeen

Community Lead @Bardeen

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4

Cover image for Freelance Technical and Copywriter

Freelance Technical and Copywriter

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1

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Customer Success Manager(1)

İstanbul, Turkey

Customer Operations & Support Strategy Consultant

New to Contra

Customer Operations & Support Strategy Consultant

Cover image for Improving onboarding and early product adoption I’ve partner...

Improving onboarding and early product adoption I’ve partnered with Product and Customer Success teams to: -Identify onboarding friction points -Improve in-product guidance and support touch-points -Collect structured feedback during early usage Better onboarding reduces support volume and increases long-term customer success.

0

40

$Cover image for Available for short-term and fractional customer operations ...$

Available for short-term and fractional customer operations work I’m currently available for: -Customer support & operations audits -Short-term execution and stabilization -Fractional leadership during growth or transition I work with SaaS and B2B teams globally, focusing on fast, pragmatic impact across people, process, and technology.

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51

Cover image for Building knowledge systems that reduce key-person dependency...

Building knowledge systems that reduce key-person dependency I’ve led the creation of internal and external knowledge bases that: -Improve agent confidence and onboarding speed -Reduce repetitive tickets -Ensure consistent customer communication Good documentation is an operational asset, not a “nice to have.”

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42

Cover image for Turning support insights into product improvements Support t...

Turning support insights into product improvements Support teams are often the richest source of product insight. I’ve implemented processes to: -Collect structured customer feedback -Surface recurring issues to Product teams -Close the loop with customers after improvements This improves trust and makes support part of the product feedback cycle.

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40

Customer Success Manager(1)

Daniyal Naeem Khan

İstanbul, Turkey

Experienced customer service representative

Experienced customer service representative

Cover image for Customer Success

Customer Success

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0

Cover image for Administrative support

Administrative support

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0

Cover image for Primark Ireland

Primark Ireland

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0

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Customer Success Manager(1)