Freelance Customer Success Managers in İstanbul
Freelance Customer Success Managers in İstanbul
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Gizem Onan
PRO
İstanbul, Turkey
Ex-Framer (Founding CS Team) Building framerbase.io
$25k+
Earned
7x
Hired
5.0
Rating
208
Followers
expert
Club
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Ex-Framer (Founding CS Team) Building framerbase.io
0
Framer Product Specialist & Support - Slack & Community
0
1
0
Development of FlowIQ Framer Template for SaaS
0
2
0
FlowIQ is a versatile Framer template built for SaaS, AI, and software products that need room to grow. Designed to support different messaging styles and use cases, it works just as well for early launches as for more established products.
0
32
0
Calico Framer Website Migration and Team Enablement
0
3
Customer Success Manager
(1)
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Cansın Güler
İstanbul, Turkey
Community Lead & Customer Support Specialist
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Community Lead & Customer Support Specialist
0
Customer Relationship Manager
0
4
0
Community Lead @Bardeen
0
4
0
Freelance Technical and Copywriter
0
1
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Customer Success Manager
(1)
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Simay Aydin
İstanbul, Turkey
Customer Operations & Support Strategy Consultant
New to Contra
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Customer Operations & Support Strategy Consultant
0
Improving onboarding and early product adoption I’ve partnered with Product and Customer Success teams to: -Identify onboarding friction points -Improve in-product guidance and support touch-points -Collect structured feedback during early usage Better onboarding reduces support volume and increases long-term customer success.
0
39
0
Available for short-term and fractional customer operations work I’m currently available for: -Customer support & operations audits -Short-term execution and stabilization -Fractional leadership during growth or transition I work with SaaS and B2B teams globally, focusing on fast, pragmatic impact across people, process, and technology.
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49
0
Building knowledge systems that reduce key-person dependency I’ve led the creation of internal and external knowledge bases that: -Improve agent confidence and onboarding speed -Reduce repetitive tickets -Ensure consistent customer communication Good documentation is an operational asset, not a “nice to have.”
0
40
0
Turning support insights into product improvements Support teams are often the richest source of product insight. I’ve implemented processes to: -Collect structured customer feedback -Surface recurring issues to Product teams -Close the loop with customers after improvements This improves trust and makes support part of the product feedback cycle.
0
39
Customer Success Manager
(1)
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Daniyal Naeem Khan
İstanbul, Turkey
Experienced customer service representative
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Experienced customer service representative
0
Customer Success
0
0
0
Administrative support
0
0
0
Primark Ireland
0
0
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Customer Success Manager
(1)
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