Data Analysis
Analyzed email campaign performance data and identified optimal send times, leading to a 20% increase in email open rates.
Business Development Specialist
Data Analyst
Customer Success Manager
Google Docs
Microsoft Office 365
Business Development Case Study: Market Expansion
Led the expansion into new markets by conducting market research, implementing strategic partnerships, resulting in an 80% increase in revenue within six months
Business Development Specialist
Data Analyst
Customer Success Manager
Customer Success Strategy Implementation
Developed a customer success strategy for a SaaS company, leading to a 40% increase in customer satisfaction scores and a significant reduction in churn rate.
Business Development Specialist
Data Analyst
Customer Success Manager