Virtual Assistant

Payment Processing
Payment Processing

Provided excellent payments supervisor skills for the Online Gaming Industry, to help improve deposit approval rates, keeping healthy finances for the company.

CRM
Excel
Outlook

Document Verification
Document Verification

Provided a thorough verification of the customers for an online Casino, to ensure that the customers were legitimitate and protect the security of the company.

Researcher
Confluence
CRM
Jira

Customer Support | Email Management
Customer Support | Email Management

Provided excellent customer support via email, chat and phone, as well processing payments for customers via different deposit methods (CCs, Crypto, Ewallets).

Customer Support Representative