Managed and operated a small service business for over 20 years, overseeing daily operations, customer service, scheduling, inventory control, supplier coordination, sales tracking, expense management, and bookkeeping support. Developed practical systems to improve organization, maintain service quality, and ensure efficient business operations.
0
24
Conducted in-depth research on digital consumer finance applications operating in Peru. Gathered, verified, and documented information on multiple platforms, including product features, user experience, onboarding processes, and service offerings. Delivered structured findings supported by screenshots and detailed reports to assist business evaluation and market analysis.
0
7
Conducted comprehensive market research on payday loan providers operating in Peru. Collected, verified, and organized information from multiple sources, documented findings with screenshots, and prepared a structured report to support business analysis and decision-making.
2
30
Conducted an in-person mystery shopping evaluation at a testing center in Lima, Peru. Followed detailed client guidelines to assess security procedures, customer service, and operational compliance. Collected observations and submitted a structured evaluation report within the required timeframe.