Redesigning a Vertical Kiosk Ticketing ExperienceRedesigning a Vertical Kiosk Ticketing Experience
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How does the purchasing experience change when a digital ticketing system moves from a landscape screen to a vertical kiosk? 📽️
For 18 Months, a Milan-based software company, I redesigned the UX/UI of 18 Tickets, rethinking the journey from movie selection to payment and integrating food and drink purchases.
Particular attention was paid to accessibility, with a dedicated mode that makes the kiosk easier to use for people with reduced mobility.
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