🔔 The Fastest Employee Isn't Always the Best. 🔔 👉A few days ago, I asked myself a simple business question: Two employees. One works very fast, but customers leave without a smile. The other is a little slower, but customers happily return. If I had to choose only one, who would I keep? 👉My first instinct was to decide. My second instinct was to ask. Instead of replacing an employee, I would first try to understand what changed. Maybe the fast employee is dealing with a personal challenge. Maybe the slower one is carrying the entire business on the strength of customer trust. 👉Sometimes performance isn't the real issue. Sometimes the pattern shifts before the numbers do. 👉This reminded me of something important: "Good decisions don't always begin with answers. Sometimes they begin with better questions." 🤔 I'm curious... What would you do before making this decision? #BusinessStorytelling #BusinessAnalytics #Leadership #DecisionMaking #WorkplaceCulture #Communication #CustomerExperience