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OmniPulse — Enterprise Churn Prediction & Prevention Engine
An analytics system that ingests customer feedback and account data, uses NLP to cluster the true root causes of churn, and automatically triggers retention playbooks for at-risk accounts.
What it does: Scores every client account by churn risk (Critical/High/Medium/Low), calculates MRR/revenue at risk, tracks sentiment trends over time, and surfaces the top churn catalysts ranked by frequency — so teams can fix the highest-impact problem first instead of reacting account-by-account.
Key features: NLP-based root-cause clustering, LSTM sequence memory for trend tracking, per-account risk cards with Stripe billing status and last-contact data, auto-generated retention playbooks with execution tracking, and a persistent data workspace with a raw-data inspector.
Stack: Python, NLP/clustering, LSTM.
Available for freelance work in churn analytics, customer success tooling, and applied NLP.
The network for creativity
Join 1.25M professional creatives like you
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Creatives on Contra have earned over $150M and we are just getting started
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Hi everyone!
I'm new here, so I wanted to introduce myself.
I learned the basics of Python about two years ago, and a year ago I started a degree in AI and Data Science. I'm currently in my third semester, and I'm focused on developing my programming and data skills while building my first real-world experience.
For now, I'm looking to contribute to smaller tasks such as data cleaning, data analysis, automation, and logical scripting. I don't expect to jump directly into complex projects; my goal is to help with the work I can handle while learning how software and data projects actually work in the industry.
I'm also very interested in how AI fits into programming. In my personal projects, I try to use AI primarily as a learning and reasoning tool rather than as a replacement for understanding or writing the code myself. I like using it more as a Socratic teacher: asking questions, challenging my reasoning, explaining concepts, and helping me find mistakes.
At the same time, I recognize that AI is becoming almost indispensable in modern development. But I believe that understanding the fundamentals is just as important. I want to learn how things work, not simply how to get an AI to produce them.
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Best regards!