I built The Quiet Chair, a booking experience for a fictional single-chair hair studio in Baner, Pune, run by a solo stylist named Mira.

Mira’s problem is simple: every booking message interrupts an appointment. Checking availability, confirming times, and handling changes take attention away from the customer in her chair.

The app lets customers choose a service, see available times, and receive an immediate booking confirmation. Availability accounts for opening hours, lunch breaks, existing appointments, and cleanup time. Customers can request a quiet appointment and use a secure link to reschedule or cancel, with online changes closing four hours before their appointment.

Mira has a protected owner workspace to view her daily agenda, check customer preferences, manage appointments, and block personal time.

I built it to turn “Can I book with you?” into “You’re booked” without needing a reply from the owner—and to make later changes just as straightforward. The result is fewer messages, fewer manual calendar checks, and more time for Mira to focus on her clients. @Lovable

I helped build Heap’s Developer Portal from the ground up, creating a dedicated experience for developers and partners to build, configure, and manage integrations with Heap.

Before the portal, integration development relied more heavily on internal processes and support from Heap’s team. The goal was to make the ecosystem more self-service by giving developers the tools and guidance they needed to work independently.

I owned significant frontend work across the portal experience, translating technical integration workflows into a product that was approachable, scalable, and easy to navigate. I worked closely with product, design, and backend engineering to define workflows, establish reusable UI patterns, and make the developer experience feel like a cohesive part of the Heap product.

The portal helped increase organically created integrations by roughly 40% while reducing integration-related support tickets by about 25%.

The drop in support tickets is the number I'd lead with. Curious what moved it most: the step by step setup flow, or being able to test an integration with real data before publishing without pinging your team?