I built a customer booking experience in Lovable that lets someone choose a detailing package, enter their vehicle and service address, and select a time that accounts for the job’s duration, existing appointments, and travel between stops. An eligible inquiry can become a confirmed booking without Ray exchanging messages with the customer. Addresses outside the service area and uncertain parking access are routed to Ray for a decision. Customers can also manage their bookings, while Ray has a protected owner dashboard for appointments and exceptions.