Lead IT Manager: Centralized Disaster Recovery for MENA Retail

Lead IT Manager: Centralized Disaster Recovery for MENA RetailLead IT Manager: Centralized Disaster Recovery for MENA Retail

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Mohamad El Khatib

• Jan 30

As IT Manager for a multinational retail group operating across Lebanon, UAE, Qatar, Saudi Arabia, Egypt, and other MENA countries, I was responsible for designing and deploying a centralized disaster recovery strategy that safeguarded operations across 70+ stores and 150+ users.

Cloud Infrastructure Azure Azure SQL Database Veed

Priyanka Kanagaraj

• 2d

Led a 2 year multi-market retail digital transformation program across five European countries, modernizing customer-facing processes including order management, returns, warranty, reservations, and customer service. I led teams and supported the project from discovery workshops and requirements definition through implementation, integration, rollout, and stakeholder alignment.

Communications Product Management Product Strategy Adobe Experience Manager Jira Salesforce

Liliia Gorban

• 2d

Provided customer support, order management, and administrative assistance in international business environments. Experienced in customer communication, issue resolution, CRM systems, and cross-functional coordination to ensure excellent customer satisfaction and smooth daily operations.

Customer Support Customer Success Business Operations Google Docs Microsoft Excel SAP

yosef lulseged

• 2d

I developed this project using React Native for Addis Tech Group, an Ethiopian technology and electronics engineering company specializing in hardware design, PCB development, IoT systems, and electronics manufacturing. The platform supports their mission to strengthen local technological capacity in Ethiopia and reduce reliance on imported electronic products.