Day 21 UI Design Challenge: Light Mode Support PageDay 21 UI Design Challenge: Light Mode Support Page
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Day 21 (Light Mode) ☀️
Day 21 of my UI design challenge.
Today I designed the Support page, and I’ll be honest: it’s the screen I used to skip when I was starting out. It felt like the boring one.
Then I thought about when people actually open it. It’s rarely a good moment. A transfer didn’t go through, something looks wrong, or they’re just stuck and a bit anxious.
So I kept asking one question: how do I make someone feel looked after within five seconds of landing here?
I ended up giving people a few ways to get help, so they can pick whatever suits them in that moment. Some want a quick answer, some want to talk to a person. I kept the light version open and airy, because a stressed person doesn’t need a busy screen.
Tomorrow I’m showing the same page in dark mode 🌙
When something goes wrong in an app, what do you do first: search for answers or go straight to a human?
#UIDesign #UXDesign #ProductDesign #DesignChallenge #Day21
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