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Most AI products don’t have an AI problem. They have a workflow problem. A lot of AI products today are technically impressive but operationally confusing:
• Unclear onboarding
• Unpredictable interaction patterns
• Fragmented user flows
• Weak human/AI coordination
• Too much cognitive overhead
The challenge isn’t just adding intelligence. It’s designing systems that help people:
• Understand what’s happening
• Trust the workflow
• Recover from ambiguity
• Stay oriented while complexity increases
That’s where operational UX and workflow design become critical. The next generation of successful AI products probably won’t be the ones with the most advanced models.
They’ll be the ones that make complex systems feel understandable, usable, and reliable. That’s the space I’m increasingly focused on: AI-native workflows, operational UX, and product systems that reduce complexity rather than amplify it.
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What if sending money felt a little more like giving a gift?
For Nova, I explored a banking app that brings payments, cards, and a bit of personality together. You can check your balance, browse recent transactions, send or request money, top up, and pay bills.
My favorite part is the digital postcard feature. Before sending a transfer, you can add a little illustrated card—a heart, a birthday greeting, or a playful character. A simple way to make birthday money or a thank-you feel more personal.
I carried that same 3D character into onboarding, pairing it with bold red gradients and large, clear payment details. There’s room for play, while the recipient and amount stay easy to check.
Would you add a postcard to a transfer? I’d love to know what occasion you’d use it for.
Did a motion for the Cockpit concept ⁕ 🔈 ON
Design & Creative Direction: Me
Motion & Sound: Claude Code
Cockpit is an AI agent management platform concept that helps teams:
- Set boundaries
- Monitor activity
- Manage approvals
- Track knowledge sources
- Measure performance and costs
It brings together five key AI UX challenges:
👉 Autonomy
👉 Observability
👉 Human Approvals
👉 Context
👉 Analytics
The idea is simple:
As AI agents become more capable, the experiences we design around them need to make their actions more transparent, predictable, and manageable.
Thanks!
Human approvals is the part most agent UIs skip. Good call making it one of the five challenges.
I didn't agree with you fully because there are ways to remove the ai slope, I think a human skill + ai is a killer combo 💀...
But in short AI has given us the speed of 10x even sometimes its 100x, so the thing you have to learn is the basics process:
(Input -> Process -> Output)
and then you have to guide the ai and it will slay it off like a pro🔥
Trust me bros its true 🙌
Manual work is always better than ai slop you can use ai for some clips but full video made with ai is unprofessional and a waste of money and resources