Meet NIA Lash Studio , a one-chair lash studio in Kilimani, Nairobi.

Nia gets most of her bookings through Instagram and WhatsApp, so answering availability questions, collecting deposits, confirming appointments, sending reminders, and handling reschedules can quickly become a second job.

I wanted to change the experience from:

“Can I book?” → “You’re booked.”

But I also didn't want booking to feel like filling out a form.

I wanted it to feel more like window shopping for your next lash set. You browsing different looks, see the actual result, choosing what you love, checking availability, and booking.

Before building, I spent time looking at website and digital design work across Behance, Awwwards and Godly, as well as existing lash studio websites, not to copy their designs but to understand how beauty brands create desire and where the booking experience starts to break down.

That research helped me identify the gap I wanted NIA to solve: the space between seeing a lash look you want and actually getting yourself booked with as little back and forth between Nia and her clients. Just like the word 'Nia' means Intent in swahili, i wanted ensure i was being super intentional with the website and every part of the experience.

So I built:

→ Visual lash-style browsing → Real-time availability → KSh500 deposit → Instant confirmation → 24h + 2h reminders → A booking concierge for clients who don't know the style name → My Appointments + Book Again for returning clients → Self-service rescheduling + cancellation → A private studio dashboard for Nia → Automated follow-through that reduces the owner's manual work

The goal wasn't to build another booking form.

It was to make booking fun for the client and effortless for the owner.

Less back-and-forth. More lashes. ✨

Built with @Lovable.

#lovablechallenge